Terms and Conditions

Terms of Services

Welcome to Aurora Gems Minerals!

We are excited to have you here, and we want to ensure that your experience using our website is as pleasant as possible. Before you start browsing or using our services, please read through our terms and conditions, which outline the legal agreement between you and Aurora Gems Minerals. By using our website, you agree to be bound by these terms and conditions.

Using the Website

To use our website, you must be 18 years of age or older and agree to follow all applicable laws, regulations, and rules related to the use of the website. If you choose to register an account with us, we will require your full name, address, email address, and phone number. Please remember to keep your account and password secure, and you will be responsible for all activities carried out using your password.

Price and Ordering

All prices listed on our website are in US Dollars, and additional fees for shipping, handling, and taxes (if applicable) will be added to your order. We reserve the right to make changes to product specifications and prices without prior notice. Please note that receiving an order confirmation does not mean that we have accepted your order. We may accept or decline your order or any part of it at any time, with or without prior notice, for any reason. We may also limit the quantity of any item and deny service to any customer at our discretion. In case of a mistake in the listed price, we reserve the right to reject any orders placed and issue a refund if necessary.

Shipping

Once your purchase has been delivered by the carrier to your specified address, the ownership and responsibility for the items are transferred to you. We will accept responsibility for damages or losses incurred during transit or non-delivery if you provide written notice within 14 days of delivery. However, please note that packages marked as delivered by the carrier cannot be claimed as lost or undelivered. We reserve the right to update, delete, change or discontinue the content, product specifications, and prices on our website without prior notice.

Amendments and Changes

We may make amendments and modifications to these terms and conditions at any time without prior notification. We encourage you to review these terms regularly to remain aware of any changes that may affect your rights or obligations. Your continued use of our website and/or ordering services after any changes will be considered acceptance of the revisions.

Termination of Agreement

We may terminate this agreement at any time, with or without notice. Upon termination, you must stop using our website and network. The rules related to content, disclaimers, indemnities, and limitations of liabilities stated here shall still apply after this agreement has ended.

Links to Third Party Sites

We provide links to third party sites for your convenience, but we do not own or manage these sites, and we are not responsible for their content, security, policies, terms and conditions, or practices. Please keep in mind that visiting these links is at your own risk.

About Treatments

We make an effort to verify the treatment of our stones and be transparent with our customers, but it is possible that unknown treatments may have been carried out. The material treatment information we provide is based on our current knowledge.

General

We cannot be held responsible for any failures or delays due to circumstances beyond our control, such as the actions of third parties, lack of resources, equipment failures, hostilities, strikes, lockouts, fires, floods, natural disasters, legal or court restrictions, or disruptions to the internet or other data networks.

Thank you for taking the time to read through our terms and conditions. If you have any questions or concerns, please do not hesitate to contact us. We hope you enjoy your experience with Aurora Gems Minerals!